Terms and Conditions

These terms and conditions (the “site terms”) explain the main rules that apply when you access, register with, or use Kings Chance Casino’s website, player account, games, promotions, and related services (together, the “services”).

By visiting the site, creating an account, making a deposit, playing a game, or taking part in an offer, you agree to follow these conditions of use. The purpose of this page is to set clear expectations for both you and the operator - what you can expect from the platform, and what the platform expects from you.

Who Can Use Kings Chance Casino

Kings Chance Casino is intended for adults only.

To use the services, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher)
• Make sure online gambling is legal where you are located
• Not be located in a country or region where the operator restricts or blocks access

Access to the site (or specific games, payment methods, and promotions) may be limited based on country, regulatory requirements, risk controls, or provider restrictions. If access is restricted in your location, you must not attempt to bypass blocks (for example, by using tools that mask your location).

Account Setup: Getting Registered the Right Way

When you open a player account, you agree that the information you provide is accurate, complete, and kept up to date. This includes basic identity details and contact information.

Key account rules:

• Your account must be registered in your own legal name
• You may only create and use the number of accounts permitted by the operator (typically one account per person/household/device where applicable)
• You must not open an account on behalf of someone else or allow someone else to open an account for you
• The operator may refuse an application or close an account where it reasonably believes the registration does not meet platform rules

Identity Checks (KYC): Why We May Ask for Documents

To protect players and meet compliance obligations, Kings Chance Casino may ask you to verify certain details before you can deposit, withdraw, or access some services.

Verification may include requests for documents or information that confirm:

• Your identity and age
• Your address or residency
• Ownership of your payment method
• Source of funds or other information needed for security and anti-fraud checks

If requested, you agree to provide valid documents within a reasonable time. Incomplete or failed verification can delay withdrawals, limit account functionality, or lead to account restrictions while the review is completed.

Your Account, Your Responsibility

Your player account is personal. You are responsible for all activity that happens through your login, whether or not you authorized it.

You agree to:

• Keep your username, password, and any access codes confidential
• Use secure devices and avoid sharing your login details
• Notify support promptly if you believe your account has been accessed without permission

Accounts cannot be shared, transferred, sold, or used by third parties. If you allow someone else to use your account, you may lose access to certain services and any related bonuses or winnings may be reviewed under the platform rules.

Deposits, Withdrawals, and Account Balances

Kings Chance Casino supports different payment methods, which may include Bank Transfer, Visa, MasterCard, Bitcoin/BTC, Litecoin/LTC, CASHlib, and eZeeWallet. Availability can vary by location, currency, and provider conditions. The platform currently supports EUR, but additional currencies may appear depending on your account settings and payment route.

Important notes about transactions:

• Minimums, maximums, fees, and processing times can differ by method
• Withdrawal requests may be reviewed before approval, especially where verification is required or unusual activity is detected
• The operator may carry out reasonable checks to confirm transaction legitimacy and payment method ownership
• Some withdrawals may be processed only to the same method used for deposits, where applicable and permitted

Your displayed balance can be affected by game session timing, provider updates, bonus rules, and pending transactions. If you believe your balance is incorrect, contact support as soon as possible for a review.

Bonus Rules That Matter (Including Free Spins)

Promotions, bonus funds, and free spins come with their own bonus terms. By opting in to a promotion, you agree to the specific rules shown on the offer page in addition to these service terms.

Typical bonus conditions may include:

• Eligibility requirements (new players only, one per person/household/IP where applicable)
• Minimum deposit amounts
• Wagering requirements (for example, a multiple of the bonus amount)
• Time limits to use bonus funds or free spins
• Game or provider restrictions (some offers may apply to slots only, or exclude selected games)
• Maximum conversion or maximum withdrawal caps on bonus-derived winnings

Examples of rules you may see on Kings Chance Casino promotions include wagering requirements (commonly 40x to 50x depending on the offer) and caps on winnings from no-deposit free spins (commonly up to €100 or $100, depending on the promotion). Some free bonus offers may also require a real-money deposit between claims, meaning you cannot claim multiple free bonuses consecutively.

If promotion terms conflict with this page, the specific promotion terms will apply to that offer.

For details on active offers, you may also be directed to the dedicated bonus terms page at Bonus Terms (where available).

Game Access: What You Can Expect (and What Can Change)

Kings Chance Casino works with multiple game studios and service partners. The operator aims to provide stable access to games and features, but availability is not guaranteed and may change.

Game and service access can be affected by:

• Location and regulatory restrictions
• Device compatibility and browser/app performance
• Maintenance, updates, or provider changes
• Technical issues, outages, or interruptions beyond the operator’s control

Games, promotions, and features may be added, removed, paused, or limited at any time. This can include temporarily disabling a game while a provider investigates a fault or while a compliance review is completed.

Fair Play Standards: What’s Not Allowed

To keep gameplay fair and protect players, you must use the services lawfully and in line with platform rules.

Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or using false or misleading information
• Collusion with other players or coordinated play intended to gain an unfair advantage
• Chargeback abuse, payment reversals used in bad faith, or misuse of payment systems
• Bonus abuse, including exploiting loopholes or using tactics designed to bypass promotion limits
• Using bots, scripts, automated play tools, or any unauthorized software that interacts with the platform
• Attempting to manipulate games, outcomes, platform systems, or technical processes
• Allowing another person to use your account or playing on behalf of someone else

If the operator reasonably believes that gameplay or account activity is not genuine or is intended to exploit promotions or systems, it may take steps described in the next section.

When We May Limit Service or Close an Account

Kings Chance Casino may refuse service, restrict account features, or take protective action when it reasonably believes it is necessary to do so. This is done to protect players, the platform, and compliance obligations.

Actions may include:

• Limiting access to certain games or promotions
• Suspending or removing bonuses linked to rule breaches or misuse
• Pausing withdrawals or transactions while checks are completed
• Freezing an account during an investigation into suspicious activity
• Closing an account if rules are broken, verification is not completed, or prohibited conduct is confirmed

Any action is intended to be proportionate to the situation, and the operator will generally aim to handle reviews in a practical, timely way.

Technical Errors and Mistakes: How They’re Handled

From time to time, errors can happen. This may include game malfunctions, interrupted sessions, incorrect display of results, wrong bonus application, incorrect balances, or pricing and payout errors caused by system or provider issues.

If an obvious mistake or technical error occurs, Kings Chance Casino reserves the right to correct it and to address the outcome in a fair and reasonable way. This can include adjusting balances to reflect what should have happened if the error had not occurred, or voiding bets that were clearly affected by a malfunction.

If you notice an issue during a game session, stop playing that game and contact support with details (game name, time, and what you observed).

Responsible Gaming: Keeping Play Under Control

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling enjoyable or starts to create stress, it’s important to take a break and seek support.

Kings Chance Casino may offer tools such as limits, cooling-off options, or self-exclusion depending on availability and your location. You can also review guidance and support resources on the Responsible Gaming page (where available).

Site Content and Intellectual Property

The site’s design, logos, branding, text, and original materials are owned by Kings Chance Casino or used under license. The same applies to software elements and platform features, where rights belong to the operator and/or its licensors.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit site content without prior written permission, except where allowed for normal personal use of the services.

Third-Party Providers and Linked Services

Some parts of the services rely on third parties, such as game studios, payment processors, identity verification services, and technical hosting partners. This means certain features may be affected by external availability and operational limits.

The site may also include links to third-party websites or tools. Kings Chance Casino does not control third-party content and is not responsible for external services you choose to use.

Liability Limits in Plain Language

Kings Chance Casino works to provide a secure and reliable service, but it cannot accept responsibility for losses or damages caused by events outside its reasonable control or by how you use the platform.

This can include, for example:

• Service interruptions, delays, or provider outages
• Device issues, unsupported browsers, or connection problems on your side
• Mistakes made when entering payment details or account information
• Third-party failures (such as payment network downtime)
• Events such as severe technical incidents or other force majeure situations
• Misuse of the services, including sharing account access

Nothing in these terms limits any rights you may have under applicable consumer protection laws where those laws apply.

Services Provided “As Is” and “As Available”

The website, games, and related services are provided on an “as is” and “as available” basis. While the operator aims for consistent access, uninterrupted availability and error-free operation cannot be promised at all times.

Updates to These Service Terms

Kings Chance Casino may update these site terms from time to time to reflect changes in services, security practices, legal requirements, or operational needs.

The latest version published on the website applies from the date it is posted (unless another effective date is stated). You are encouraged to check this page periodically, especially before making a deposit or joining a promotion.

Other Policies You Should Review

These terms work alongside other platform rules and policy pages, which may include:

• Privacy Policy
• Cookie Policy
• Bonus Terms
• AML/KYC policy
• Responsible Gaming guidance

Where applicable, those pages form part of the overall platform rules for using the services.

Contact Kings Chance Casino

If you have questions about these conditions of use or your account, you can reach the Kings Chance Casino support team through the official channels:

• Email: support@kingschance.com
• Phone: +1-800-756-948
• Live chat: available on the website when online

By using Kings Chance Casino, you help keep the platform safe and fair by following these account rules and playing responsibly. Continued use of the services means you accept the current version of these terms and any applicable promotion rules.